MavEtJu's Distorted View of the World

Thomson Lawbook Online

Posted on 2006-07-10 23:21:45, modified on 2006-08-08 13:07:30
Tags: Broken software

A customer called today, wondering why his Thomson Lawbook Online didn't work on his MacOS/X machine. It didn't work on Safari, nor on Mozilla and neither on Firefox.

Thomson Support didn't really show their cluefullness: Yes, it has Java installed. No, it's not a network problem. No, Internet Explorer for the Mac has been phased out years ago.

Now I do like the simplicity of Mac, but it doesn't really make debugging easier. Luckely, searching for "java preferences" showed me three applications with which I could display the JDK Consoles.

They showed this:

java.lang.NumberFormatException: For input string: "142_09"
        at java.lang.NumberFormatException.forInputString (
        at java.lang.Integer.parseInt(
        at java.lang.Integer.parseInt(
        at JTOC.setBrowserInfo(
        at JTOC.init(
That explains a little bit...

Note It's now halfway August, and Thomson Online hasn't come back to me with anything else "Can you please make sure he has the latest JDK installed."

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